Terms and Conditions

Agreement Overview

These Terms and Conditions ("Terms," "Agreement") constitute a legally binding agreement between Rocket Permits LLC, a Florida limited liability company ("Company," "we," "our," "us"), and any individual or entity ("Client," "you," "your") who engages our permit expediting, consulting, or related professional services. By engaging our services, making payment, or otherwise utilizing our professional assistance, you acknowledge that you have read, understood, and agree to be bound by these Terms and all policies referenced herein.

This Agreement governs all aspects of our professional relationship, including but not limited to service delivery, payment obligations, liability limitations, dispute resolution, and termination procedures. These Terms apply to all services provided by Rocket Permits LLC, whether delivered in person, by telephone, through electronic communication, or by any other means.

Service Description

Rocket Permits LLC is a professional permit expediting and consulting company operating primarily in Miami Beach and Miami-Dade County, Florida. We act as an intermediary between our clients and various government agencies to facilitate the permit application, approval, and compliance process. Our services include but are not limited to permit application preparation and submission, government liaison services, inspection coordination, compliance consulting, code violation resolution, and related professional services.

We do not issue permits directly, nor do we have authority to approve or deny permit applications. We serve as professional representatives and consultants who leverage our expertise, relationships, and knowledge of regulatory processes to assist clients in navigating complex permit and compliance requirements efficiently and effectively.

Professional Relationship

The relationship between Rocket Permits LLC and our clients is that of an independent contractor providing professional services. We are not employees, partners, joint venturers, or agents of our clients except as specifically authorized in writing for limited purposes related to permit applications and government interactions. Our engagement does not create any fiduciary relationship beyond our professional obligations to provide competent and ethical service delivery.

Modification of Terms

We reserve the right to modify these Terms at any time to reflect changes in our business practices, legal requirements, or other factors. Material changes will be communicated to existing clients through appropriate channels, including email notification, website posting, or direct communication. Continued use of our services after notification of changes constitutes acceptance of the modified Terms. Clients who do not agree to modified Terms may terminate the service relationship in accordance with the termination provisions outlined herein.

Permit Expediting Services

Our permit expediting services encompass a comprehensive range of activities designed to facilitate the permit application and approval process:

Application Preparation: We prepare, review, and compile permit applications using information and documentation provided by clients. This includes completing required forms, organizing supporting documentation, ensuring compliance with application requirements, and preparing submission packages that meet government agency standards and expectations.

Government Submission: We submit permit applications to appropriate government agencies on behalf of clients, including building departments, planning offices, code enforcement agencies, and other regulatory bodies. We maintain records of all submissions and provide clients with confirmation and tracking information.

Status Monitoring: We actively monitor the status of submitted applications, track processing timelines, identify potential delays or issues, and provide regular updates to clients regarding application progress and any required actions or responses.

Agency Communication: We serve as the primary point of contact with government agencies regarding permit applications, responding to requests for additional information, clarifying application details, and facilitating communication between agencies and clients when necessary.

Expediting Activities: We utilize our professional relationships and knowledge of agency procedures to expedite permit processing when possible, including requesting priority review, following up on pending applications, and advocating for timely processing within established agency procedures.

Consultation Services

Our consultation services provide expert guidance and advice on permit and compliance matters:

Regulatory Analysis: We analyze applicable regulations, codes, and requirements to provide clients with comprehensive understanding of permit requirements, compliance obligations, and potential challenges or opportunities related to their projects.

Project Planning: We assist clients in developing project plans that consider permit requirements, regulatory constraints, and optimal sequencing of permit applications and approvals to minimize delays and maximize efficiency.

Compliance Assessment: We review existing conditions, proposed work, and project documentation to assess compliance with applicable regulations and identify potential issues that may affect permit approval or project success.

Strategic Advice: We provide strategic recommendations regarding permit approach, timing, documentation requirements, and other factors that may affect project outcomes and success.

Inspection Coordination

Our inspection coordination services facilitate the inspection process and ensure proper scheduling and preparation:

Inspection Scheduling: We coordinate with government inspectors to schedule required inspections at appropriate project milestones, ensuring that inspections are conducted in proper sequence and that all prerequisites are met.

Preparation Assistance: We provide guidance to clients and contractors regarding inspection preparation, including requirements for site access, documentation, and any specific preparations needed for successful inspection completion.

Inspector Communication: We serve as a liaison between clients, contractors, and government inspectors to facilitate communication, address questions or concerns, and ensure that inspection requirements are clearly understood and met.

Follow-up Services: We monitor inspection results, coordinate re-inspections when necessary, and assist with addressing any issues or deficiencies identified during the inspection process.

Compliance and Code Violation Services

We assist clients with compliance matters and code violation resolution:

Violation Assessment: We review code violations, assess the scope and severity of compliance issues, and develop strategies for resolution that minimize penalties and ensure timely compliance.

Compliance Planning: We develop comprehensive compliance plans that address violation issues, establish timelines for corrective action, and ensure that all regulatory requirements are met.

Agency Negotiation: We communicate with code enforcement agencies to negotiate reasonable compliance timelines, discuss alternative solutions, and advocate for fair and practical resolution of violation issues.

Documentation and Reporting: We prepare and submit required compliance documentation, progress reports, and other materials needed to demonstrate compliance efforts and achieve violation resolution.

Information Provision

Clients have fundamental responsibilities for providing accurate, complete, and timely information necessary for effective service delivery:

Accuracy Requirement: All information provided to Rocket Permits LLC must be accurate, truthful, and complete to the best of the client's knowledge. This includes property information, project details, financial data, contact information, and any other information relevant to permit applications or compliance matters.

Completeness Obligation: Clients must provide all information and documentation reasonably necessary for service delivery, including but not limited to property deeds, architectural plans, engineering drawings, contractor information, previous permits, and any other relevant documentation.

Timely Updates: Clients must promptly notify us of any changes to project scope, property conditions, contact information, or other factors that may affect service delivery or permit applications.

Documentation Standards: All documentation provided must be legible, current, and properly executed. Clients are responsible for obtaining any required signatures, notarizations, or certifications needed for permit applications.

Communication and Responsiveness

Effective communication is essential for successful service delivery:

Prompt Response: Clients must respond promptly to requests for information, decisions, or approvals. Delays in client response may affect project timelines, permit processing, and service effectiveness.

Accessibility: Clients must maintain reasonable accessibility for communication during normal business hours and provide multiple contact methods to ensure timely communication when urgent matters arise.

Decision Authority: Clients must ensure that individuals communicating with us have appropriate authority to make decisions and provide information on behalf of the client organization or property owner.

Clear Communication: All communications should be clear, specific, and documented when dealing with important decisions or changes to project scope or requirements.

Financial Obligations

Clients have specific financial responsibilities related to service delivery:

Service Fees: Clients are responsible for paying all agreed-upon service fees in accordance with the payment terms specified in service agreements or invoices.

Government Fees: Clients are responsible for all government fees, permit fees, inspection fees, and other charges imposed by government agencies in connection with permit applications and approvals.

Third-Party Costs: Clients are responsible for costs associated with third-party services that may be required for permit applications, including but not limited to surveying, engineering, architectural services, and specialized consultations.

Additional Costs: Clients are responsible for any additional costs that may arise due to changes in project scope, additional services requested, or circumstances beyond our control.

Compliance and Legal Obligations

Clients retain ultimate responsibility for compliance with all applicable laws and regulations:

Regulatory Compliance: While we provide guidance and assistance, clients remain ultimately responsible for ensuring that their projects comply with all applicable building codes, zoning regulations, environmental requirements, and other legal obligations.

Permit Compliance: Clients are responsible for complying with all conditions and requirements of issued permits, including construction standards, inspection requirements, and ongoing compliance obligations.

Legal Requirements: Clients are responsible for ensuring that their projects comply with all applicable federal, state, and local laws, regardless of any advice or assistance provided by Rocket Permits LLC.

Professional Services: Clients are responsible for engaging appropriate professional services, including architects, engineers, contractors, and other specialists as required for their projects.

Fee Structure and Payment Requirements

Our fee structure is designed to reflect the professional nature of our services and the immediate value provided:

Service Fees: Fees for our services are established based on the scope and complexity of work required, the urgency of the request, and the level of expertise needed. Fees may be structured as flat rates for specific services, hourly rates for consultation services, or project-based fees for comprehensive service packages.

Payment Timing: Payment is typically required before service delivery begins, though specific payment terms may be established in individual service agreements. For ongoing projects, payment schedules may be established based on project milestones or service delivery phases.

Payment Methods: We accept various payment methods including cash, check, credit cards, and electronic transfers. All payments must be in U.S. dollars and drawn on U.S. financial institutions unless alternative arrangements are specifically agreed upon in writing.

Late Payment: Late payments may be subject to additional fees and may result in suspension of services until payment is brought current. We reserve the right to charge interest on overdue amounts at the maximum rate permitted by law.

Additional Costs and Expenses

Clients are responsible for various costs beyond our service fees:

Government Fees: All permit fees, application fees, inspection fees, and other charges imposed by government agencies are the responsibility of the client and are not included in our service fees unless specifically stated otherwise.

Third-Party Services: Costs for third-party services such as surveying, engineering, architectural services, legal consultations, and other professional services required for permit applications are the responsibility of the client.

Travel and Expenses: For projects requiring travel outside our normal service area, clients may be responsible for reasonable travel expenses including mileage, parking, and other transportation costs.

Rush Services: Expedited or rush services may be subject to additional fees to compensate for the additional resources and priority attention required.

Refund Policy Integration

As detailed in our separate Refund Policy document, all service fees are final and non-refundable once payment is received and service delivery begins. This no-refund policy is an integral part of these Terms and reflects the immediate value creation and resource allocation that occurs upon service engagement.

Billing and Invoicing

Our billing and invoicing procedures ensure transparency and accuracy:

Invoice Details: All invoices will include detailed descriptions of services provided, applicable fees, any additional costs or expenses, and payment terms.

Billing Accuracy: We strive to ensure billing accuracy and will promptly address any legitimate billing errors or discrepancies brought to our attention.

Payment Confirmation: We provide confirmation of payment receipt and maintain accurate records of all financial transactions related to client services.

Tax Considerations: Clients are responsible for any applicable taxes related to our services, and we will provide appropriate documentation for tax reporting purposes when required.

Service Limitations and Disclaimers

Rocket Permits LLC provides professional services to the best of our ability based on our knowledge, experience, and expertise. However, there are inherent limitations to our services that clients must understand and acknowledge:

No Guarantee of Outcomes: We cannot and do not guarantee that permit applications will be approved, that inspections will pass, that code violations will be resolved in any particular manner, or that any specific outcome will be achieved. Government agencies have sole authority over permit decisions, and many factors affecting these decisions are beyond our control.

Government Agency Independence: Government agencies operate independently and may change regulations, procedures, or requirements at any time. We cannot control or predict government agency decisions, processing times, or policy changes that may affect client projects.

Third-Party Dependencies: Many aspects of the permit process depend on third parties including contractors, architects, engineers, inspectors, and other professionals. We cannot control the performance, quality, or timeliness of third-party services or work.

Information Dependency: Our services are based on information provided by clients and third parties. The accuracy and effectiveness of our services depend on the accuracy and completeness of information provided to us.

Limitation of Liability

To the maximum extent permitted by law, Rocket Permits LLC's liability is limited as follows:

Monetary Limitation: Our total liability for any claim, regardless of the form of action, shall not exceed the total amount of fees paid by the client for the specific services giving rise to the claim. This limitation applies to all claims whether based on contract, tort, negligence, strict liability, or any other legal theory.

Consequential Damages: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost business opportunities, project delays, additional costs, or other economic losses, even if we have been advised of the possibility of such damages.

Time Limitation: Any claim against Rocket Permits LLC must be brought within one (1) year of the date when the client knew or should have known of the facts giving rise to the claim, regardless of any statute of limitations that might otherwise apply.

Third-Party Claims: We shall not be liable for any claims, damages, or losses resulting from the actions or omissions of third parties, including but not limited to government agencies, contractors, architects, engineers, or other professionals.

Warranty Disclaimers

No Express Warranties: Except as specifically stated in writing, we make no express warranties regarding our services, outcomes, or results.

Disclaimer of Implied Warranties: To the maximum extent permitted by law, we disclaim all implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Professional Standards: While we disclaim warranties regarding outcomes, we do warrant that our services will be performed in accordance with generally accepted professional standards for permit expediting and consulting services.

Correction of Errors: Our sole obligation for any errors in our service delivery is to correct such errors at no additional charge to the client, provided that such errors are brought to our attention within a reasonable time.

Indemnification

Clients agree to indemnify, defend, and hold harmless Rocket Permits LLC, its officers, employees, agents, and representatives from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorney's fees) arising from or related to:

Client Information: Any inaccurate, incomplete, or misleading information provided by the client or on the client's behalf.

Third-Party Claims: Claims by third parties related to the client's project, property, or business operations.

Regulatory Violations: Any violations of laws, regulations, or permit conditions by the client or third parties working on the client's behalf.

Property Issues: Any issues related to the client's property, including but not limited to title defects, environmental problems, or physical conditions.

Intellectual Property Rights

Company Property: All methodologies, processes, forms, templates, and other intellectual property developed or used by Rocket Permits LLC in providing services remain our exclusive property. Clients receive no rights to our intellectual property except as necessary for the specific services provided.

Client Property: All information, documents, plans, and other materials provided by clients remain the property of the client. We claim no ownership rights in client property except as necessary to provide the requested services.

Work Product: Documents, applications, and other materials prepared by us for clients become the property of the client upon full payment for services, though we retain the right to use general knowledge and experience gained in providing services.

Third-Party Property: We respect the intellectual property rights of third parties and expect clients to do the same. Clients are responsible for ensuring that all materials provided to us do not infringe on third-party intellectual property rights.

Confidentiality Obligations

Information Protection: We maintain strict confidentiality regarding all client information and will not disclose confidential information except as necessary to provide services, as required by law, or as authorized by the client in writing.

Government Disclosure: Clients understand and acknowledge that information submitted to government agencies as part of permit applications may become public record and may be accessible to the general public.

Employee Training: All employees and representatives of Rocket Permits LLC are trained in confidentiality requirements and are required to sign confidentiality agreements as a condition of employment.

Data Security: We implement reasonable security measures to protect client information from unauthorized access, use, or disclosure, as detailed in our Privacy Policy.

Informal Resolution

We encourage clients to communicate any concerns or disputes directly with us before pursuing formal dispute resolution procedures. Many issues can be resolved through open communication and collaborative problem-solving. Clients should contact us promptly when issues arise so that we can work together to find appropriate solutions.

Mediation

If informal resolution is unsuccessful, disputes shall first be submitted to mediation before a qualified mediator in Miami-Dade County, Florida. The parties will share the costs of mediation equally, and each party will bear its own attorney's fees and costs. Mediation proceedings shall be confidential, and statements made during mediation cannot be used in subsequent legal proceedings.

Arbitration

If mediation is unsuccessful, any remaining disputes shall be resolved through binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in Miami-Dade County, Florida, before a single arbitrator with experience in commercial disputes. The arbitrator's decision shall be final and binding, and judgment may be entered on the arbitration award in any court of competent jurisdiction.

Exceptions to Alternative Dispute Resolution

Notwithstanding the above provisions, either party may seek injunctive relief or other equitable remedies in court when necessary to protect intellectual property rights, prevent irreparable harm, or address urgent matters that cannot await the completion of mediation or arbitration proceedings.

Attorney's Fees

In any dispute resolution proceeding, the prevailing party shall be entitled to recover reasonable attorney's fees and costs from the non-prevailing party, unless prohibited by law or the arbitrator determines that such an award would be unjust under the circumstances.

Termination by Client

Clients may terminate our services at any time by providing written notice. However, termination does not relieve clients of their obligation to pay for services already provided or costs already incurred. As detailed in our Refund Policy, no refunds will be provided for services already rendered or work already performed.

Termination by Company

We may terminate our services under the following circumstances:

Non-Payment: If client fails to make required payments within thirty (30) days of the due date, we may suspend or terminate services after providing written notice.

Breach of Terms: If client materially breaches these Terms and fails to cure such breach within fifteen (15) days of written notice, we may terminate services.

Impossibility: If circumstances arise that make it impossible or impractical to continue providing services, we may terminate the relationship with appropriate notice.

Legal Requirements: If continuing to provide services would violate applicable laws or regulations, we may immediately terminate services.

Effect of Termination

Upon termination of services:

Payment Obligations: All outstanding fees and costs become immediately due and payable.

Work Product: Clients retain ownership of work product for which full payment has been made.

Confidentiality: Confidentiality obligations survive termination and remain in effect indefinitely.

Return of Materials: Each party will return or destroy confidential materials of the other party as requested.

Survival of Terms

Certain provisions of these Terms survive termination, including but not limited to payment obligations, liability limitations, indemnification, confidentiality, and dispute resolution provisions.

Governing Law

These Terms are governed by the laws of the State of Florida without regard to conflict of law principles. Any legal proceedings shall be conducted in the appropriate courts of Miami-Dade County, Florida, subject to the dispute resolution provisions outlined above.

Entire Agreement

These Terms, together with any written service agreements and the policies referenced herein (including our Privacy Policy and Refund Policy), constitute the entire agreement between the parties and supersede all prior negotiations, representations, or agreements relating to the subject matter hereof.

Amendment

These Terms may only be amended by written agreement signed by authorized representatives of both parties, except that we may unilaterally modify these Terms as provided in Section 1 above.

Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

Waiver

No waiver of any provision of these Terms shall be effective unless in writing and signed by the party against whom the waiver is sought to be enforced. No waiver of any breach shall constitute a waiver of any subsequent breach.

Assignment

Clients may not assign their rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to any successor entity or in connection with any sale or transfer of our business.

Notices

All notices required under these Terms must be in writing and delivered by email, certified mail, or hand delivery to the addresses specified in our service agreement or as otherwise provided by the parties.

Independent Contractors

The relationship between Rocket Permits LLC and our clients is that of independent contractors. Nothing in these Terms creates an employment relationship, partnership, joint venture, or agency relationship between the parties.

Compliance with Laws

Both parties agree to comply with all applicable federal, state, and local laws and regulations in connection with the performance of services under these Terms.

Electronic Signatures

These Terms and any related documents may be executed electronically, and electronic signatures shall have the same force and effect as original signatures.